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2020-09-11 18:00:03 • Filed to: macOS 10.14 Solutions • Proven solutions
Microsoft Office for macOS 10.14 is a productivity suite which contains products that create and edit different kinds and formats of documents. The common issues related to office for macOS 10.14 and helpful ways to fix them are contained in this article. If you download Microsoft Office for macOS 10.14 and you keep experiencing issues or errors, it might require a little fix or just reinstallation. No worries, here are top ways to solve problems of Office for macOS 10.14.
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The Common Problems of Microsoft Office for macOS 10.14
The major products of Office for macOS 10.14 which include but are not limited to Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft OneNote and Microsoft Publisher, most of the times have issues and begin to misbehave. Here are some common issues of Office suite for macOS 10.14:
For Word

- The format for date could be displayed as 2 digits instead of the usual 4 digits.
- Crashes (especially at start-up) and slow performances.
- Numbered list not working well.
- Printing issues.
- Files not being saved to server.
For Excel
- Crashes while moving sheets between workbooks.
- The format for date could be displayed as 2 digits instead of the usual 4 digits.
- Misalignment of cursor in the function bar.
- Formatting a cell border requiring more than one try before it appears correctly.
For PowerPoint
- Crashing error when trying to open files.
- PowerPoint crashes while trying to open another app by hitting the command and tab key.
- You may be asked to save presentations while switching windows.
- Window might become unstable when trying to quit Slide Show in full screen.
- Errors with fonts.
For Outlook
- Crashes at start-up.
- Unable to import contacts into Outlook.
How to Troubleshoot macOS 10.14 Office Issues
Many problems in Office for macOS 10.14 are resolved by a few processes explained below.
1. Repairing Disk Permissions
To troubleshoot issues in microsoft office for macos 10.14 using the Repair disk permission option, do the following.
- Choose Utilities on the Go menu and launch Disk Utility
- Select your computer’s main hard drive and select the First Aid tab
- Finally, click on Repair Disk Permissions
Note that only apps installed by Apple can be repaired using the Disk Utility Program. Also, folders (except home folders) can be repaired.
2. Run A Clean Start-up on macOS 10.14
To do this, you need to be logged in as an administrator on the computer, then perform a Safe Boot by restarting your Mac in Safe mode.
3. Create a new user account on you Mac
A corrupt user account could cause errors in macos 10.14 office. Creating a new user account may fix most of these errors.
4. Reset Microsoft Word
More specifically, you could troubleshoot the various components of office for macOS 10.14 by resetting their individual custom preferences.
To reset Microsoft Word preferences for instance:
- Close all programs running on your Mac
- Click Home and select Library on the Go menu then open the Preferences folder.
- Now drag com.microsoft.Word.plist file to your Mac desktop or open the Microsoft folder if you couldn’t find the file and drag com.microsoft.Word.prefs.plist file to your Mac desktop.
- If you launch Microsoft word and do not see the error, close the app, drag back one of the files to its original location and restart Word. If the error shows up again then it means one of those files you dragged are corrupt. Quickly delete the file and the other one left on your desktop. So the problem is solved.
But if you launched Microsoft word and still saw an error, close the app and drag back both files to their default location. Then follow the steps below:
- Close all programs running on your Mac.
- Click Home and select Library on the Go menu then open the Preferences folder.
- Select Application > Microsoft > Office > User Templates and search for the normal.dotm file.
- When you find this file, drag it to your Mac desktop and launch Microsoft Word.
- If you do not see the error then the problem has been solved.
Note that you can follow the same steps above to reset preferences for other products of microsoft office for macos 10.14 by simply replacing the ‘word’ in com.microsoft.Word.plist or com.microsoft.Word.prefs.plist with Excel, PowerPoint, etc while searching for the file.
5. How to Reinstall Microsoft Office for macOS 10.14
First you’d need to delete the existing Office on your Mac by opening the Application folder and deleting the suite. Then you can start reinstallation.
Be sure your Mac meets the system requirements and note that the steps below are for Office 2016 and Office 365.
- Sign into www.office.com with the associated account.
- On the homepage, if you’re a Microsoft account user, click on Install Office and click Install. If you’re a Work or School account user, click on Install Office apps and click Office 2016.
- Once the download begins, follow the instruction along with prompts to successfully reinstall Microsoft Office.
6. How to Update Microsoft Office for macOS 10.14
One of the few ways to update Office for macOS 10.14 is by opening the products individually and selecting File. Next, you choose Account and under Product Information select Update Information and click Update Now.
7. How to Get Microsoft Office macOS 10.14 Product Key
How to get product key of macOS 1o.14 Office? Just follow the easy steps follow to achieve it.
Microsoft Office For Mac Issues
- If Office was purchased with a disc in a box, then the product key might be in the disc sleeve or somewhere in the box.
- If Office was bought as a product card, then the product key might be lying somewhere on the product card.
- If you purchased Office online, then the product key might be saved in your Microsoft account online or would have arrived your email safely.
- If your Mac came with Office preinstalled, then the product key might just be on a sticker placed on your Mac.
8. Where to Get Office for macOS 10.14 Crack Version
To download Microsoft Office for macOS 10.14 crack version, visit https://www.4macsoft.com/microsoft-office-2016-mac-crack-full-download/
Microsoft Office For Mac Support
9. Prices of Microsoft Office for macOS 10.14
If you want to buy Microsoft Office for macOS 10.14, how is the price of different version for macOS 10.14? Here are the details for you to have a look before you decide.
- Office 365 Home goes for $99.95 per year.
- Office 365 Personal goes for $69.95 per year.
- Office Home and Student 2016 goes for $149.95 per year.
- Office Home and Business 2016 goes for $229.95 per year.
10. What Is Microsoft Office for macOS 10.14 Student?
Microsoft Office for student has been rolled out for students with learning tools to improve comprehension, support independent learning and remain easy to use. Features include enhanced dictation, reading speed and attention sustenance, word recognition improvement and other beautiful features.
Where to get Microsoft Office for macOS 10.14 student? You can buy Office for macOS 10.14 student from https://www.apple.com/shop/product/HKJB2LL/A/microsoft-office-home-student-2016-for-mac
11. Best Alternative to Office for macOS 10.14
The best alternative for Microsoft Office for macOS 10.14 would be the LibreOffice. If you’re looking to exit the world of Microsoft Office, then LibreOffice with its open source and WYSIWYG word processing features will definitely serve a worthy purpose.
Where to get LibreOffice. LibreOffice can be downloaded from https://www.libreoffice.com/download
Your Must-Have Office Tool for macOS 10.14
An app every macOS 10.14 user must have is PDFelement. It’s not just because it’s the best, but because it is absolutely necessary to have one installed on your Mac. PDFelement for Mac has a wide range of features that retains it on top of all other productivity apps. It creates high quality PDF files, edits and signs PDF documents and many more. Most importantly, PDFelement for Mac converts documents for almost all Microsoft Office application, edits large texts and exports data to Excel.
Other key features of PDFelement for Mac:
- Sticky notes can be added.
- Comments are supported.
- Stamps are supported.
- Collaboration and easy memorization is supported.
- PDF fillable forms are easily created.
- Quick Editing and annotation of PDFs.
- Addition of watermarks, headers and footers are made easy.
- Huge number of PDF templates can be accessed.
- Files can be protected with password.
Office 365 For Mac Issues
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Topics Map > Features and Functionality > Client Capabilities > Desktop
Below is a list of known issues with Outlook for Windows and Mac desktop clients. Feature requests and known issues for other clients can be viewed at: Outlook on the Web | Outlook for mobile devices.
Important: You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at https://office365.uservoice.com/.
For a list of issues that have been resolved, click here.
You may also want to review support documentation from other services that may be related to the issue you are experiencing.
- OneDrive for Business: known issues | support
- Wisc Account Administration site: known issues | support
- Google Apps: known issues | support
- WiscList: known issues | support *
Office For Mac Issues
Note: If you are experiencing message delivery delays and are interacting with a WiscList, review the documentation related to WiscList above.
If you are experiencing issues with an earlier version of Outlook, the UW-Madison Office 365 team recommends upgrading to a newer version of Outlook. Learn more about client support.
Outlook for Mac clients
Fixes or workarounds for recent issues in Outlook for Mac
- Details and Workaround
- With the latest release/update to Apple OS and Office for Mac, multiple issues have risen and are being worked on. Please review this article for common issue and automated troubleshooting tools.
- In addition, is it highly recommended that you always make sure you are running the latest version of Office for the Mac. In some cases, the issue you are experiencing may have been fixed in a newer version.
- Details and Workaround
Microsoft acknowledges Office 2016-El Capitan crashes but lacks ETA for fix
- Details and Workaround
- Error: 'Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience' when using Outlook 2016/2011 for Mac.
- For additional details on this issue, review following information.
- Workaround: Install the latest release of Office/Outlook.
- Details and Workaround
Performance issues such as slowness when interacting with mail and/or calendar
- Details and Workaround
- In Outlook 2011 and Outlook 2016 for Mac, accounts that you have full mailbox permissions to -- including any linked accounts -- will not be added to your account list automatically. You will need to subscribe or configure these accounts.
- Details and Workaround
In Office 2011 for Mac, installation produces 'activation' or 'sign-on' error
- Details and Workaround
- The version of Office 2011 for Mac downloaded from within Outlook on the web is not compatible with UW-Madison's Office 365 implementation. If you attempt to install/run this version, it will return an error within the 'Activate Office' screen: Sign in failed because the password is incorrect or the sign-in name does not exist or Sorry, there was a problem while trying to connect to your account.
- Current Work Around (because the Office 2011 installer available on the Campus Software Library is licensed under UW-Madison's Microsoft EES, it can only be used on UW-owned computers and is not visible or available to students)
- Delete any Office 2011 software from your 'Applications' folder.
- Delete any Office 2011 application icons from within your dock.
- Log into UW-Madison Campus Software Library using your NetID credentials.
- Within the 'Productivity' section, click Microsoft Site License.
- Within the 'Downloads | Microsoft Office Site License' section, click Macintosh - Office 2011 Standard.
- Save/Run the file.
- Details and Workaround
Free Microsoft Office For Mac
Outlook for Windows clients
When you view items in the secondary mailbox, new items may not appear or items seem to be missing or items that you had deleted still appear in the secondary mailbox.
- Details and Workaround
- For additional details on this issue, review following information.
- Workaround/solution:
- Start Outlook for Windows.
- On the 'File' tab, click Account Settings in the Account Settings list.
- In the Account Settings dialog box, click the 'E-mail' tab and then double-click your Microsoft Exchange Server account.
- In the 'Change Account' dialog box, click More Settings.
- In the 'Microsoft Exchange' dialog box, click the 'Advanced' tab.
- Click to clear the Download shared folders check box.
- Click OK two times.
- Click Next, click Finish, and then click Close.
- Restart Outlook.
- Details and Workaround
Performance issues such as slowness when interacting with mail and/or calendar
- Details and Workaround
- The most common performance issue for Outlook is slowness when completing the following tasks: downloading/syncing mail, loading calendar, interacting with messages, editing calendars, or editing permissions.
- Workaround: Performance issues can have a variety of causes. For more information on how to improve Outlook performance, please review the following document: Office 365 - Get better performance when using Outlook desktop clients.
- Details and Workaround
When using Outlook for Windows, you may experience any of the following symptoms: Outlook does not load or takes a long time to load, receive an error during startup, unable to access another account(s) (permission issue), etc
- Details and Workaround
- A common troubleshooting step for these types of symptoms is to recreate the Outlook local data file for your profile. To perform this action, follow the steps outlined within the Re-create an offline Outlook Data File (.ost) section. After completing this, start Outlook and see if the problem persists.
- Details and Workaround
Moving, copying, or deleting large quantities of mail may result in an error
- Details and Workaround
- Error messages can include: 'Outlook is not responding' or 'Outlook is not working'.
- If this occurs, do not attempt to shutdown or quit out of Outlook. Be patient and let Outlook complete your last action. This may take several minutes.
- Review following Microsoft resources:
- Details and Workaround
Downloading a large mailbox can result in an error
- Details and Workaround
- Error messages can include: 'Outlook is not responding' or 'Outlook is not working'.
- If this occurs, do not attempt to shutdown or quit out of Outlook. Be patient and let Outlook complete your last action. This may take several minutes.
- Review following Microsoft resources:
- Details and Workaround
Sending as an address which is not visible in the Global Access List (GAL) can result in an error
- Details and Workaround
- When attempting to send as an address which you have send as permissions for, the following error will be sent to your inbox if the send as account is not visible in the GAL:
- Information on how to make an account visible in the GAL can be found here: Show or Hide Service Account within Global Address List
- Details and Workaround
Performance issues such as slowness when interacting with mail and/or calendar
- Details and Workaround
- In Outlook for Windows, accounts that you have full mailbox permission to -- including any linked accounts -- will be added to your account list automatically. Review the following document for further details on AutoMapping: Office 365 - Automapping.
- Details and Workaround
Emails with HTML formatting do not always display as expected
- Details and Workaround
- To work around this issue, Outlook gives you the option to open the message in a web browser.
- More information on this issue is available here and here.
- Details and Workaround
Some users are unable to use the 'Report Spam' function in certain Outlook desktop clients. In some rare cases, the 'Report Spam' action will not work and the message will remain in your Inbox. We are aware of this issue and are working on a solution.
- Details and Workaround
- Use Outlook on the web to submit the message as spam.
- Manually forward the message to the spam repository account.
- Details and Workaround
Some users are unable to use the 'Report Spam' function in certain Outlook desktop clients. In some rare cases, the 'Report Spam' action will not work and the message will remain in your Inbox. We are aware of this issue and are working on a solution.
- Details and Workaround
- On machines with smaller monitors, clicking the 'Report Spam' link displays a disclaimer, but the 'Report Spam' button is obscured from view. It is not possible scroll down to see the button.
- To work around this issue, double-click on the message to open it in a separate window, then maximize the window. This should allow for enough space for the 'Report Spam' button to be displayed below the disclaimer.
- Details and Workaround
In Outlook for Windows, emails 'sent as' or 'sent on behalf of' another account will appear in the default configured account's Sent Items folder
- Details and Workaround
- If you send an email on behalf of Bucky Badger, the email will appear in your Sent Items folder instead of Bucky's. Note: Even though you may have 'send as' or 'send on behalf of' permissions to another account, this does not mean the account will automatically show up in Outlook 2016/13.
- This does not occur in Outlook 2016/2011 for Mac.
- Workaround: Follow these instructions/options to have a message sent stored in the mailbox of the intended account.
- Details and Workaround
After the password for your NetID account is changed, Microsoft Outlook may repeatedly prompt you for your password or is unable to send/receive mail. After you enter the new password and then click to enable the Remember my credentials option, you are again prompted for your credentials.
- Details and Workaround
- Windows uses a password manager to store your account credentials for certain applications. You may need to reset these credentials.
- Workaround - Review NetID password change issue for Outlook document.
- Details and Workaround
In Office 2013 for Windows, activation produces 'The user id or password is incorrect. Please try again.' when attempting to sign-in to your Office 365 account
- Details and Workaround
- The version of Office 2013 for Windows downloaded from within the campus software library is not compatible with UW-Madison's Office 365 implementation. If you attempt to install/run this version, it will return an error within the activation screen: 'The user id or password is incorrect. Please try again.'.
- Workaround - Uninstall Office 2013 then install the version Office for Windows available to you via Outlook on the web. If you do not want to uninstall your current version of Office, follow these instructions to install the correct version of Office. Make sure to follow the steps to update your registry.
- Details and Workaround
If you are having trouble starting Outlook for Windows, or have received the error 'Cannot start Microsoft Outlook. Cannot open the Outlook window', the user interface may be failing to completely launch.
- Details and Workaround
- Review this Microsoft document for possible solutions.
- Details and Workaround
Importing contacts from Thunderbird to Outlook for Windows will require extra steps.
- Details and Workaround
- By default, contacts imported from Thunderbird to Outlook will display the email address in the 'Comments' field. Other information may also display incorrectly.
- For information on how to avoid this issue, see step #12 of this document: [Link for document 35410 is unavailable at this time.].
- Details and Workaround
Unable to edit or assign permissions to or create/edit/delete events on a resource when granted editor/owner rights in Outlook for Windows.
- Details and Workaround
- Some users may experience the inability to edit (create, edit, delete events) or assign permissions to a resource even though the user has been granted the appropriate access to the resource.
- Open Outlook.
- Go to File > Account Settings > Account Settings.
- Select your Exchange profile > Click 'Change' > Click 'More Settings' > Select the 'Advanced' tab.
- Check 'Use Cached Exchange Mode' (if not already checked).
- Uncheck 'Download shared folders'.
- Click OK > Click 'Next' > Click 'Finish'.
- Restart Outlook.
- Some users may experience the inability to edit (create, edit, delete events) or assign permissions to a resource even though the user has been granted the appropriate access to the resource.
- Details and Workaround
Unable to share calendar - Policy does not allow.
- Details and Workaround
- When attempting to share one of your secondary calendars you may receive the following message: 'Policy does not allow granting permissions at this level to one or more of the recipients. Please select another permission level and send the sharing invite again'. Follow the steps below to correct this.
- Open Outlook.
- Select the calendar you want to share. Make certain the the text of the name in the calendar tab is bold
- From the ribbon in the Home tab in the Share group, click Share Calendar.
- Click Add.
- In the Address book list, click Global Address List.
- In the Search box type the last name of the person with whom you want to share your calendar.
- Click Go.
- Click to highlight the person's name.
- Click To, then click OK.
- Repeat steps 5 - 9 for each additional person you want to share your calendar with.
- Click Send.
- When attempting to share one of your secondary calendars you may receive the following message: 'Policy does not allow granting permissions at this level to one or more of the recipients. Please select another permission level and send the sharing invite again'. Follow the steps below to correct this.
- Details and Workaround
Microsoft Office 2019 For Mac Issues
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